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TELUS SmartWear Security

Double down on your safety with a double click

You and your clients can take control of your personal safety with TELUS SmartWear Security. On the outside, SmartWear accessories look like jewelry or keychains. But they’re actually safety devices – discreet lifelines to your trusted contacts and emergency responders.

Personal Safety – anywhere, anytime 1

Stylish yet discreet accessories help keep you safe 24/7.

 

Showing a home

Out for a run

Out with friends

On the road

How SmartWear Security protects you

Pick your jewelry, charm or keychain

Purchase the SmartWear device  you want and add a SmartWear Security monitoring plan2.

Install the app

Get an activation code and install the InvisaWear app on your phone and pair it with your safety device over bluetooth – just like headphones. You will need a phone for a Wi-Fi or Cellular data connection.

Send emergency alerts whenever you need to 

When you’re working late, on transit, on a date, or running on trails you can double click the back of the charm to activate an alert. This will notify the TELUS monitoring station that you need help.

Get the help you need 

In 911 mode, we’ll call or text you. If we can’t reach you – or if you confirm you need help – we’ll send emergency services to your location. You can also send up to 5 of your personal contacts a text alert with your exact location.

Empowerment and safety comes in a range of styles

Just install the InvisaWear app on your phone and pair it with your accessory of choice.

Necklace

Bracelet

Keychain

Charms

Save $40 on SmartWear devices, plus get 1 month free 3

Pick your SmartWear device(s)

Add up to 4 devices, not included in plan fee. Choose one-time payment, or 12 installments.

Sign up for a plan

Monitoring starts at just $12/month, no commitment required.4 Plans cover one user only.

Get set up

Once your device arrives, download the InvisaWear app on your mobile device and pair your accessory Note: requires a smartphone with Android 9.0+ or iOS 11.0+.

Let’s Keep our Communities Safe, Together. 

TELUS will make a one-time $5,000 donation to the Royal LePage Shelter Foundation, and a $40 donation for every purchase of a SmartWear device and plan.

TELUS will make up to $10,000 in donations to the Royal LePage Shelter Foundation, to help make our communities safe.

Legal Disclaimers 

  1. The Service will require connectivity between a mobile phone and the network facilities of your telecommunications service provider. In order to use the personal security service, you must have a cellular device that is connected to a telecommunications service provider, the personal security app must be running on a compatible cellular device with an eligible operating system, you must provide the personal security app with access to your and location, and personal security app notifications must be enabled.
  1. Plan requires a wearable device. Minimum system requirements apply. The Service will require connectivity between a mobile phone and the network facilities of your telecommunications service provider. In order to use the personal security service, you must have a cellular device that is connected to a telecommunications service provider, the personal security app must be running on a compatible cellular device with an eligible operating system, you must provide the personal security app with access to your location, and personal security app notifications must be enabled. Phones with an Android operating system must have battery optimization turned off for the service and mobile app to function. In order to use a personal security device to access the personal security services, you must have the personal security device with you, the personal security device must have sufficient battery life, bluetooth must be enabled on your cellular device at time of use, the device must be paired with your cellular device using bluetooth, and the personal security device must be in close proximity to the paired cellular device when a request for service is sent. When you request assistance, your location will be shared with agents at a TELUS Central Monitoring Station. The assigned agent will attempt to contact you and verify the incident. If the agent cannot reach you and / or the incident is verified, the agent will contact emergency services on your behalf and request a dispatch and an alert will be sent to your emergency contacts. Location data will be updated and stored for 30 minutes. Location data will be shared with emergency contacts and emergency services. Other profile information may be shared with emergency services to facilitate their response. If you use a personal security device, you must test the device battery and connection once a month, and replace the device before the battery loses power. As a courtesy, personal security users may be notified in the personal security app when the battery power is low, and you must act quickly to replace the device if you receive such notification.
  1. Offer includes a $40 equipment credit and one month free subscription. Offer available to new TELUS SmartWear Security customers who have not had TELUS SmartWear Security in the past 90 days. Regular monthly rates will apply at the end of the 1 month offer period. Offers and regular pricing subject to change without notice.
  1. Offer applies to regular price of all TELUS SmartWear Security (“SWS”) plans. Available to existing TELUS or Koodo Mobility post-paid customers who have not subscribed to SWS services in the past 90 days. Customers with an active TELUS or Koodo Mobility post-paid account or an active eligible home service will receive a discount of $3/month. Discounts are applied on the SWS plan and TELUS reserves the right to remove mobility or home solutions discounts if the customer no longer meets eligibility requirements. Offers and regular pricing subject to change without notice.