ShowingTime Front Desk

A front desk solution introduces efficiency to allow your staff to move beyond booking showings into higher value services for your agents.

ShowingTime Front Desk is browser-based showing management system used by admin staff, teams or agents. Users can track and record showing appointment requests for listings whether the showing is initiated online through ShowingTime, or entered into Front Desk by the user by pointing and clicking. Phone-initiated showing requests can be entered in the system with a quick showing agent look up from the Multiple Listing Service® roster that populates Front Desk, which is automatically synchronized every 15 minutes. Once the showing agent is identified, the user can select a listing, view the showing instructions for the listing, then continue to the showing confirmation process. A user can be equipped to either view only their own listings, the listings for their team or for the entire office/company. Showing requests that are initiated online through the ShowingTime for the MLS® service are automatically imported to the “task” list for the user, which speeds up the confirmation process by eliminating the inbound phone call. Listings can be configured for instant confirmation, such as when a listing is vacant, or for “appointment required” showings where specific approval is required from the homeowner or occupant. Users can log a message into ShowingTime Front Desk and send it to a selected agent as a one-way message notification. The agent recipient of the message can choose to receive messages according to their choice of email, text message or mobile app notification. Text message notifications will include a link to read the message through a mobile browser page or the ShowingTime mobile app. Staff-to-member messaging as well as group messaging that includes administrative staff is also included.